Funke Adeoye, a customer of GTBank is in sorrow presently as the bank defrauded her the sum of two hundred and thirty thousand naira, #230,000.00 on Saturday 15th of August 2020.
Adeoye while recounting her ordeal to Ireportnews expressed her shock at the dubious act by the bank especially.
“I don’t believe the bank can stoop so low to use my money to play gamble. I am using Abule Tailor GTBank branch, in Abule Egba Area of Lagos State. Exactly 12:23am on this faithful day, I received a debit alert of One hundred thousand naira (#100,000.00) twice and the money was sent to KC GAMING NETWORKS LTD, a bet9ja account which their address was located at 9 Funsho Williams Avenue Ojuelegba Lagos, Nigeria.
At daybreak, another two different number bought five thousand naira recharge card with my account in six places at the total of thirty thousand naira.
“When I woke up and see the debit alert on my phone, I felt frustrated and didn’t know what to do because as at Friday before I slept 700 thousand naira was in my account, I waited patiently till Monday.
“I went to the bank, and after getting there, one of their staff said that someone close to me might have tampered with my phone or pin, in which I told him nobody have access to my phone and pin. He checked and said i should come back in 48 hours and I left, but unfortunately for me I didn’t hear from them at my branch in Abule Tailor, Lagos”.
“I was advised to inform the police about what happened to my money and I went to Ikeja police command to lodge complain, hoping to receive a positive response from the bank but nothing have been done till now, that shows they intentionally defrauded me and use my money to play bet9ja over the weekend.” Adeoye frowned”
“However, the police promised to swung into action and bring the fraudster into justice.
“After waiting for 48hours, I went back to the bank on Wednesday to use alternative avenue to speak with them which is GTBank connect. I told them they are escalating on my account and it will take them how many days before they can swing into action to revert my money and i was told it will take a long process.
“As a reputable organization, they can’t swing into action immediately to get who defrauded their customer? You forwarded my money to KC GAMING NETWORKS LTD and you can’t do anything about it, even the numbers that were used to purchase five thousand naira reachage card are showing on your system.
“My money was sent to gambling office and I was told to wait for a long period of time, that means the bank action to defraud their customers is real because i didn’t disclose my PIN, BVN to anybody, so the fault is from the bank.
“Even inside the GTbank a customer who has had such similar experience advised me to take a legal action because if I don’t, GTBank will not look into the matter and they will not refund the money, he told me the bank are now becoming fraudulent nowadays”.
Adeoye promised Ireportnews that she will appear on our Facebook page live and other social media handles to tell the whole world her experience with GTBank.
All efforts to get the reaction of the GTBank Abule Tailor branch manager and bet9ja office at surulere proved abortive as at time of filling this report.